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FAQ
Got questions? We got answers.
And if not, then get in touch with us and we'll find the answer.
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What is Tankful?Tankful is a for profit "Impact Brand". We create products and projects for the sole purpose of impacting society for the good of others and glory of God.
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Is Tankful a religious organization?No, we are not. However we are Christian followers of Jesus and believe He is the source of life, truth, wisdom and knowledge. We believe God is love and is generous to all, as evidenced in Jesus, and the common grace every human shares. He makes the sun rise and the rain fall on the evil and the good. We believe everything we have is a gift from God and is to be shared, not hoarded and kept to ourselves. We believe generosity has its roots in thankfulness. When we contemplate the love and grace of God we can only be moved to generosity. And hey, life is short so why not make the world a better place for those who need the help or acknowledgement of their worth through a simple act of generosity fueled by thankfulness and love. There is nothing to lose.
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Is life short?It sure is, so open your hands and give freely so more people can flourish and experience love and generosity. What do you have to lose? $5.00? Nah, that's nothing.
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What Are Net Profits?The net profits in a business normally go to the owners as equity distributions or profit share but since we're an impact brand, 100% the net profits go to organizations doing good for others and for the glory of God. Net profits are the profits left in the business after we pay for product development, marketing, shipping and handling, employee wages and benefits, state and federal taxes and a savings reserve to maintain operating cash flow. We feel strongly more businesses should operate like this. It would be better for everyone, including the businesses.
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Can I order more than five Tankfulgrams per month?Our monthly subscription currently supports one recurring order per month. However if you'd like to order additional Tankfulgrams as a one time purchase simply email us or DM us on Instagram and we can help you. Please note there is a minimum order of 60 when making a one time purchase.
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When do Tankfulgrams ship?We ship Tankfulgrams on the anniversary date of your monthly subscription. For example: if you ordered on the 15th, you can expect your Tankfulgrams to ship within 1-3 business days of that date each month.
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When does my subscription start?Any time you order, regardless of the date, your subscription starts. We will send you the first round of Tankfulgrams immediately and then on the normal monthly schedule after that. You will be billed on the day you sign up and on or around the same day each month.
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Can I cancel my subscription?Of course! We're admittedly bummed if you do but understand. You can cancel any time and it will go into effect for the next month's subscription cycle, unless you cancel before your subscription date.
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Can I get a refund?We don't offer refunds since Tankfulgrams are a one-time use product to be given away when you create an act of generosity. You can however cancel your subscription at any time. But, are you sure you want to do that and miss giving out Tankfulgrams while being extra generous, and inviting people into creating a better world? OK, your call. 😀
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I want to order Tankful grams in larger quantities to give away.Yes! Please contact us at one of the below methods. Email us at hello@livetankful.com or DM us on Instagram @livetankful You can order from 60 - however many you want as a one time purchase. Thank you!
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How do Tankfulgrams ship?We ship via USPS mail using regular stamps. It generally takes 2-7 days depending on the time of year. You will receive a shipping confirmation each month we send out your subscription. Due the price of a subscription (only $7) we don't utilize a trackable shipping service. It's cost prohibitive and would reduce the amount of profits we can share with our designated non-profit partners.
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Do you ship Internationally?You know it! We want to spread thankfulness and generosity all over the world! We charge a shipping fee depending on the country you're ordering from and it does take a bit longer if you're outside of North America.
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